Customers prefer messaging. They rate live chat 85% for satisfaction versus 44% for telephone.
Save over 50% on support by shifting support conversations from phone to chat
Tackle up to 90% of general customer queries through self-service chat
Up to 30% higher Customer Satisfaction ratings when you deliver support via chat
Integrate Twyla seamlessly into your existing helpdesk or live chat platform.
Upload your chat logs to Twyla or let Twyla 'listen and learn' from your agent conversations.
Configure Twyla to deliver the best options, answers and tone of voice for your chats.
Let your Twyla bot start having conversations with your customers and do its thing.